You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

When you download apps from the Microsoft Store on your Xbox, each app requires permission to access data from your console. You can use the privacy settings on your console to control what data Microsoft collects and how it’s used.

Select the App launcher towards the upper-left of the window, and then select Admin. Select Subscriptions, and then under Product Name, select the subscription you purchased to view billing information.

This page provides support links for home users and support phone numbers for business users.

Select Manage subscription to review your subscription details, or See in Xbox app to go to the game's details page. For additional troubleshooting info, select the error code. This may mean that we're having trouble checking usage rights, or that the game is no longer in the Game Pass catalogue.

If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store. The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the ...

The install begins. After it's finished, select Start and then search to find Project from your list of apps. Need more help? If you're still not finding the answers you need, try searching for content on support.office.com, or browsing through the list of topics on the Project Help Center.

Select Manage subscription to review your subscription details, or See in Xbox app to go to the game’s details page. For additional troubleshooting info, select the error code. This may mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog.

Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand.

If you have more than 100,000 files, sync can take a long time. Note: For transferring large files or lots of files, we recommend adding the files to the OneDrive desktop app rather than the using Upload button on the website.