There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. At Microsoft, we understand that sometimes purchases of Digital Game Products don’t go as planned.

Learn what to do if you find charges you don't recognize from Microsoft.

When you upgrade to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

You'll first want to find out if your Windows 11 is activated and linked to your Microsoft account. It is essential that you link your Microsoft account to the Windows 11 license on your device.

Open the URL on your phone or PC, and then enter the code. This allows you to sign in to your console remotely. Signing in to the Windows device: On shared Windows devices with more than one user profile, the visibility of games and apps can change depending on which profile is selected.

Using a one-time password code increases account security. This is called two-step verification. Add Authenticator as the only way to sign in - just tap an approval on your phone to sign in. This is called going passwordless. You now need to have the latest version of Authenticator to add an account. Download it here.

Go to Settings, and then select Profile > Join Xbox Live. Enter your first name, your Microsoft account email address, and your Microsoft account password.

Every time you interact with E-tree on Microsoft Edge, Weather from MSN, or Microsoft Wallet, you'll earn points to grow a virtual seed into a virtual tree. Once the virtual tree is fully grown, a real tree will be planted on your behalf.

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.