How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn how to prevent unauthorized purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund:

These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

Am I eligible for a Microsoft subscription refund? To check refund eligibility on a subscription you purchased from Microsoft, you will need to cancel it first.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.

Introduction The Windows 10 Extended Security Updates (ESU) program gives customers the option to receive security updates for PCs enrolled in the program. ESU is a paid program that provides individuals and organizations of all sizes with the option to extend the use of Windows 10 devices past the end of support date in a more secure manner. For more information about the Windows 10 lifecycle ...