How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Protect yourself from tech support scams - Microsoft Support
How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...
Protect yourself from phishing - Microsoft Support
Tip: On Android long-press the link to get a properties page that will reveal the true destination of the link. On iOS do what Apple calls a "Light, long-press".
Prevent unauthorised purchases on Xbox consoles
Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.
Download Microsoft Authenticator - Microsoft Support
To install Authenticator on your Android device or download and install Authenticator from the Google Play store. Get the app
Open encrypted and protected messages - Microsoft Support
Messages that have the encrypt-only policy applied can be read directly in new Outlook, Outlook on the web, Outlook for iOS and Android, Outlook for Windows versions 2019 and newer, and Microsoft 365.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook 2016 for Mac, Microsoft365.com, Outlook on the web, Outlook.com, Outlook for Mac 2011, Microsoft Office, New Outlook for Windows, Outlook for Android, Outlook for iOS, Outlook Web App
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
"Call us overprotective" message occurs when signing in to Xbox.com
Find out what to do when you receive a “Call us overprotective” message when signing in to Xbox.com.
Set up a security key as your verification method
Notes: If you don't see the security key option, it's possible that your organization doesn't allow you to use this option for verification. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. Before you can register a security key, you must have at least one additional security verification method registered.
How to go passwordless with your Microsoft account
Before removing your password, you'll need to download and install the Microsoft Authenticator app or Outlook for Android. We also recommend that all your devices have the latest software updates.
Applies To:
Microsoft account dashboard