How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

This security update includes fixes and quality improvements that are part of the following updates: January 13, 2026—KB5073724 (OS Builds 19045.6807 and 19044.6807) January 17, 2026—KB5077796 (OS Builds 19045.6811 and 19044.6811) Out-of-band January 24, 2026—KB5078129 (OS Builds 19045.6812 and 19044.6812) Out-of-band The following is a summary of the issues that this update addresses ...

What is Teredo? Select games like Forza Horizon 3 and 4 use a networking protocol called Teredo for multiplayer gaming on the Xbox network. Teredo is a networking protocol that's used to establish communications between clients and servers, and to facilitate connectivity between devices behind routers that use network address translation (NAT).

Discusses the release of the Malicious Software Removal Tool (MSRT) to help remove specific prevalent malicious software from Windows-based computers.

Learn what to do about error code c00d11e2, c00d129b, c00d1334, c00d1338, c00d1374, c101000b or 80190190 and the Zune service or software.

Learn how to identify and open encrypted and protected emails no matter what email client you're using.

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn what to do when you receive a NAT type: Unavailable error message on Xbox.