Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

It would come from one of their real domains, perhaps @nortonlifelock.com. Tip: Some scammers will try to get tricky by using a domain that LOOKS like it could be legitimate, such as @n0rtonlifel0ck.com. The letter "o" has been changed to the number 0, but at a glance you might not notice.

了解 Xbox 云游戏如何在 Android、Apple 和 Windows 设备以及 Xbox 主机和智能电视上工作。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

If you need to view one of these sites, you can use Internet Explorer Mode in Microsoft Edge. Note: Support for Internet Explorer ended on June 15, 2022. Organizations can configure IE mode for their users through an Enterprise Site List. Learn more. To turn on Internet Explorer mode, use the following steps.