Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Find the payment method you want to update, and then select View or edit card. Enter your updated info, and then select Save.

Find everything you need to manage your Microsoft account, Xbox profile, and more.

Xbox Support ... Xbox Support

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Check the Xbox services, games, and apps for any service outages.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to redeem prepaid codes for Xbox games, subscriptions, or downloadable content using your account.