To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one at https://signup.live.com/.

Find out what to do when you receive a “Call us overprotective” message when signing in to Xbox.com.

If you are having problems signing in with a passkey, check the error messages or scenario from the sections below, and select to expand for more information. If you get a new device, you may need to set up your passkeys again.

Si tienes problemas al instalar o actualizar Gaming Services en tu PC, o si notas que la aplicación Xbox para PC se inicia y le falta contenido, es posible que tengas que descargar y ejecutar la herramienta de reparación de Gaming Services para PC.

Restart your device in normal mode and try to sign in with your original profile. Note: After troubleshooting and resolving the issue, remember to set the Windows Defender services back to Automatic.

It will ask you for your email address or phone number, check your account for any problems, and tell you what you need to do to sign in. It will also provide help if you don’t remember any of your sign-in details.

If you see the message when signing in, choose one of these methods to add another way to sign in. In the window that pops up when signing-in, select Next and follow the prompts to add another way to verify it's you. On your computer, go to the Security info page of your MySign-ins dashboard.

Inicia sesión en tu cuenta de Microsoft. En Suscripciones, busca la suscripción vencida y selecciona Pagar ahora. Presiona el botón Xbox para abrir la guía. Vaya a Perfil & sistema > Configuración > Cuenta > Suscripciones y sigue los pasos para pagar el saldo.

Learn what to do if you find charges you don't recognize from Microsoft.

Learn how to fix error 8015000A so you can resume using your Xbox 360.