How to spot a "fake order" scam - Microsoft Support
The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the product or service. Then it casually offers instructions on how you can cancel the order if you want to.
Request a refund for digital games | Xbox Support
Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out eligibility details, guidelines, and resources in this article.
Protect yourself from tech support scams - Microsoft Support
When you engage with the scammers, they can offer fake solutions for your “problems” and ask for payment in the form of a one-time fee or subscription to a purported support service.
Get help with purchase errors | Xbox Support
Find out how to resolve your Xbox purchase error when you’re trying to buy something from the Microsoft Store.
Manage your Microsoft 365 subscription purchased through a third party
Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.
Your Microsoft account, your data, your choices
Here's where to find settings, info, and choices about data associated with your Microsoft account: Your name, age, profile picture, preferred payment details, and other important details can be saved to your account so that when you sign in all these things are available to you.
Xbox payment error messages and codes | Xbox Support
Get an error message or error code when making a purchase on Xbox? Find out what they mean.
Cloud gaming on third-party services | Xbox Support
Just make sure that you link your Steam account to either NVIDIA GeForce NOW or Boosteroid. If you own any of the supported games on the Microsoft Store or have a valid Game Pass subscription, you can stream those titles on NVIDIA GeForce NOW by signing in with your Microsoft account.
Troubleshoot buying issues with Microsoft Store
If you're having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.
Applies To: Microsoft account dashboard
Saving credit or debit card info in Microsoft Edge
Microsoft Edge helps you to be confident shopper with all the purchase information at your fingertips. To help checkout faster, we're now offering you an option to save your debit and credit cards which you can use to autofill payment information on the checkout page with one click.
Applies To: Microsoft Edge