Need help setting up an Xbox profile or signing in to Xbox on your console, PC, or mobile device? This solution will help you sign in or create a new account.

For more info about adding verification methods, see the Manage your settings for two-step verification article. If you see the Sign in another way link, but still don't see any other verification methods, you'll have to contact your administrator for help signing in to your account.

Once you've enabled 2 -step verification for your iCloud account, you have to generate an app-specific password to add your account to the Outlook app. Select Password and Security. Click Generate an App-Specific Password (a new app password is generated). Open the Outlook app and enter the new app password when adding your account.

Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

If you're an administrator and you'd like to manage your organization's distribution groups, go to the Exchange admin center. Non-administrators who want to manage or join distribution groups can do so by navigating to this portal.

As of March 19, 2025, the Xbox Game Pass for mobile is no longer supported. Get more info about cloud gaming on other devices.

With two-step verification, you'll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted. Need more help? If you have problems signing in with two-step verification, get more information at Having trouble with Two-factor Authentication.

If you want to turn off two-step verification and remove it for all devices, consoles, and apps that you use, follow the steps below. Important Because two-step verification is turned on, you’ll need two forms of identification to sign in to your account.

Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Starting July 2025, the autofill feature in Authenticator will stop working, and from August 2025, passwords will no longer be accessible in Authenticator.

Get info on how to sign up for, extend, or check the latest offers on subscriptions on your Xbox console.