尝试兑换代码或礼品卡时是否收到错误消息？ 或者代码已损坏或不可读？ 请继续阅读解决兑换问题的方法。 若要立即兑换代码，请转到 xbox.com/redeem 或按照以下链接作： 兑换 Xbox 数字代码或礼品卡

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

Discusses the release of the Malicious Software Removal Tool (MSRT) to help remove specific prevalent malicious software from Windows-based computers.

如果将数字游戏或订阅作为礼品发送给某人时遇到问题，例如，无法发送、对方一直收不到或者对方无法使用充值码进行兑换，请在此获得帮助。 注意 不能将《堡垒之夜》的 V-Bucks、FC 积分以及其他虚拟货币作为礼品发送。

如何兑换礼品卡、Xbox 下载代码或令牌 Microsoft和 Xbox 礼品卡、下载代码和令牌的工作方式相同：一旦兑换到Microsoft帐户，即可在 Windows 或 Xbox 上的 Microsoft Store 在线商店 花费余额，并且可以获取最新应用、游戏、电影和电视节目的下载。

学习在 Xbox 上在线兑换充值码后，如何安装游戏和可下载的游戏内容。

重要 在兑换之前，请确保登录正确的 Microsoft 帐户。 Xbox 支持人员无法将兑换的代码转移到其他Microsoft帐户。 有关详细信息，请查看“兑换前”部分。

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。