Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Check the Xbox services, games, and apps for any service outages.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Add your accounts to Microsoft Authenticator. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active. Sign in to your account to view your enforcements. Find out how to submit a case review and learn more about your Xbox enforcements.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

You see the following error codes when you try to launch a game or app on your Xbox console: 0x87e10bef. This may mean that your console needs a power cycle, or that the content is owned by another account. To resolve this error, try the solutions below.