If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Buy games & apps. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Use PayPal with your Microsoft account. Use mobile operator billing with your Microsoft account. Update your billing address and payment options. Xbox Free Play Days FAQ.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

On the web: Refresh the page and try again. If that doesn't work, open a private or incognito browser window and try again. In the Microsoft Store app: Close the Store app and reopen it, then try your purchase again. If that doesn't work, try to make your purchase from the Store through a web browser.

There are two ways to open Registry Editor in Windows 10: In the search box on the taskbar, type regedit, then select Registry Editor (Desktop app) from the results. Right-click Start , then select Run. Type regedit in the Open: box, and then select OK.

若要将资金或付款信息添加到应用上的成员帐户，请执行以下操作：. 在移动设备上打开 Xbox 应用。. 选择要在主屏幕上管理其支出的成员。. 或者选择“设置”，然后选择成员的帐户。. 在“支出”下，选择“请求购买”游戏。. 在“Microsoft 帐户余额”下，选择 ...