If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

Get to know your way around Windows 11, from where to search to how to stay organized. Watch the video and read tips about new features.

For a low monthly price, you can enjoy access to more than a hundred great Xbox games—including some games made for Xbox 360 and the original Xbox. Game Pass subscriptions are available for use on Xbox Series X|S, Xbox One, PC, and your mobile device. Xbox Game Pass Ultimate works on console, mobile device, and PC, and includes multiplayer ...

Use these privacy settings to choose how others see your Xbox profile, who can communicate with you, and how they can interact with your content. Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

If possible, use the same type of connection between your Surface or dock and your monitor. If you can’t use the same type of connection, we recommend one of these types of connections (in order of best results): USB-C, DisplayPort (Mini DisplayPort), HDMI, DVI, VGA.

Get help and support for Microsoft Edge. Find Microsoft Edge support content, how-to articles, tutorials, and more.