Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Fix Outlook.com email sync issues, including sign-in problems. Troubleshoot Outlook.com email issues that trigger a "delivery failed" error. Troubleshoot known issues with shared calendars in Outlook. Reconnect my Outlook 2016 or Outlook 2013 account to Outlook.com.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Change or reset your PIN when you're already signed in. Note: The PIN you use to access your device is different from your Microsoft account password. If you need to reset your Microsoft account password, see Change your Microsoft account password .

Block or unblock senders in Outlook. You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook automatically moves messages from that sender to the Junk Email folder.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you. Start. I'm not getting my verification code.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.