Learn what to do if you find charges you don't recognize from Microsoft.

Things often go a lot faster when we know you. Did this resolve the issue? Get more information about managing your Xbox subscriptions, issues with billing, and more.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

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Find the official Microsoft licensing terms for Xbox and gaming applications for mobile devices and iPads.

You can access Copilot Chat directly by signing in with your work or school account at copilot.microsoft.com, or from your Microsoft 365 apps, such as Word, Excel, PowerPoint, Outlook, or Teams.

To change the Copilot app shortcut key, go to Account > Keyboard Shortcut and type in a different shortcut combination. You can also delete the shortcut key to remove it altogether. By default, the theme of the Copilot app will automatically match your macOS appearance settings.

Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Select Manage subscription to review your subscription details, or See in Xbox app to go to the game’s details page. For additional troubleshooting info, select the error code. This may mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog.