Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Check the Xbox services, games, and apps for any service outages.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Cloud gaming on your Xbox console. Game Pass Ultimate or a supported free-to-play game is required for cloud gaming. Join Xbox Game Pass Ultimate. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions.

To pair a Bluetooth printer or scanner. Turn on your Bluetooth printer or scanner and make it discoverable. The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how. Select Start > Settings > Bluetooth & devices > Printers & scanners > Add device.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

See how Xbox cloud gaming works on Android, Apple, and Windows devices, as well as Xbox consoles and Samsung smart TVs.