Returning items you bought from Microsoft for exchange or refund. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a ...

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

你不能将游戏作为数字礼品发送. 以下是一些可能的原因：. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括 ...

如果在电脑上安装或更新游戏服务时遇到问题，或者你注意到电脑版 Xbox 应用启动时缺少内容，则可能需要下载并运行适用于电脑的游戏服务修复工具。. 注意 在某些情况下，你可能无法运行游戏服务修复工具，除非你在电脑上以本地管理员身份登录。. 当 Windows ...

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

你尝试在 Xbox 主机上玩某款游戏时看到以下错误代码：. 0x803f9007. 这可能意味着下列情况之一：. 游戏光盘未在主机中。. 该游戏已购买并且下载，但你未登录和连接到 Xbox Live。. 该游戏试用期已过期，需要购买该游戏。. 若要解决此问题，请尝试以下解决方案 ...

Stay safe with a genuine Office license. After launching an Office app, you might receive a message that says Get genuine Office. If you see this, we've determined that the Office product installed on your device isn't legitimate and you may be a victim of software counterfeiting.