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Windows help and learning
Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
Microsoft account security info & verification codes
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
Upgrade to Windows 10: FAQ - Microsoft Support
An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.
Change the email address or phone number for your Microsoft account
You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided. Or, select Add phone number.
Open .eml, .msg, and .oft files in Outlook - Microsoft Support
New Outlook for Windows. You can use drag and drop to open email messages saved with the extension .eml, .msg, .oft in new Outlook for Windows. Note: You must have an active Internet connection to open these file types.
Applies To: New Outlook for Windows
Change or update your email password - Microsoft Support
Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft 365 admin, New Outlook for Windows
Account has been locked - Microsoft Support
Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account.
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Hotmail - Microsoft Support
登入 Hotmail 或 Outlook.com. Hotmail 現在為 Outlook.com. 若要登入 Hotmail,您將需要您的 Microsoft 帳戶使用者名稱和密碼。. 提示: 登入時,如果您下次想要直接移至信箱,請在 [保持登入?] 提示中選取 [是] (不建議用於共用電腦)。. 或者,選取 [不要再顯示這個] 方塊,然後 ...
Applies To: Outlook.com
Microsoft Authenticator FAQs - Microsoft Support
If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.