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Returning items you bought from Microsoft for exchange or refund
If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Games & apps Hardware. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. For detailed info about return and ...
Applies To: Microsoft account dashboard
Account has been locked - Microsoft Support
Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
All about PC gaming with Xbox | Xbox Support
Keep your PC running great. How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices.
Getting your Xbox device serviced | Xbox Support
Getting your Xbox device serviced. If you've registered your device, sign in at Device services to see the device’s warranty status. If it’s within warranty, repairs are free. If your device is out of warranty, you’ll be charged a repair fee. Sign in to your Microsoft account.
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account.
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
| Xbox Support
查看此处以了解我们当前正在跟踪的已知游戏问题,并了解可以对其执行的操作。. 如果在电脑上安装或更新游戏服务时遇到问题,或者你注意到电脑版 Xbox 应用启动时缺少内容,则可能需要下载并运行适用于电脑的游戏服务修复工具。. 注意 在某些情况下,你 ...
Change or update your email password - Microsoft Support
Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft 365 admin, New Outlook for Windows
Microsoft Authenticator FAQs - Microsoft Support
If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.
退 | Xbox Support
處理退款要求. 您可以在下列網頁登入原先進行購買的帳戶,開始任何數位遊戲產品的退款要求程序。. 請告訴我們您要求退款的原因。. 我們會使用這些資訊來改善我們的產品和程序,期盼能盡量減少日後退款要求的需求。. 如果我們核准退款要求,您將會在您 ...