Returning items you bought from Microsoft for exchange or refund. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a ...

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

If your Xbox console or Xbox accessory is no longer covered by your Standard Limited Warranty, you may be eligible for out-of-warranty service for a fee. The chart below outlines the out-of-warranty service fee by device type.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

解决方案：从主机中删除你的帐户. 转到“系统”>“设置”>“账户”>“删除账户”。. 选择要删除的帐户，然后选择“删除”。. 选择“登录”，然后再次添加你的帐户并输入密码。. 选择“ 无障碍 ”或“ 询问我的 PIN ”。. 注意 如果你选择“ 锁定 ”，则可能 ...