Find solutions to common problems or get help from a support agent. By pressing submit, your feedback will be used to improve Microsoft products and services. Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

POP, IMAP, and SMTP settings for Outlook.com. If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

You can use a voice typing language that's different than the one you've chosen for Windows. Here's how: Search for the language you'd like to install, then select. or install any optional language features you'd like to use. These features, including speech recognition, aren't required for voice typing to work.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox. Outlook verifies that the sender is who they say they are and marks malicious messages as junk email.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.