A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find everything you need to manage your Microsoft account, Xbox profile, and more.

获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。

Xbox Support ... Xbox Support

学习在 Xbox 上在线兑换充值码后，如何安装游戏和可下载的游戏内容。

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

注意: 请注意，Surface 商业设备的支持案例只能 联机 启动。 对于批量许可支持，请打开Microsoft 365 管理中心，选择“ 帮助 & 支持 ”，并搜索“管理批量许可”或提交 联机支持请求。 请不要忘记包括你的许可证 ID 或协议编号、你的联系人电话号码 & 电子邮件地址，以便我们可以联系你。 如果已有 ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

了解如何取消Microsoft订阅，例如 Microsoft 365、Copilot Pro 和 Xbox。 如果无法取消订阅，请排查问题。