How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
我的数字代码或礼品卡不起作用 | Xbox Support
如果我的代码来自其他区域,该怎么办? 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配,并且你的代码是从你所在地区的零售商处购买的,请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作,请执行以下作:
How to recover a hacked or compromised Microsoft account
Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.
Applies To:
Outlook.com
Phishing and suspicious behavior in Outlook - Microsoft Support
A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...
Applies To:
Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Open encrypted and protected messages - Microsoft Support
Learn how to identify and open encrypted and protected emails no matter what email client you're using.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook 2016 for Mac, Microsoft365.com, Outlook on the web, Outlook.com, Outlook for Mac 2011, Microsoft Office, New Outlook for Windows, Outlook for Android, Outlook for iOS, Outlook Web App
How to start a scan for viruses or malware in Microsoft Defender
If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Sign in using Microsoft Authenticator - Microsoft Support
Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.
Change your Microsoft subscription payment method and options
Subscriptions with recurring billing If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn ...
Applies To:
Microsoft account dashboard
Update drivers through Device Manager in Windows - Microsoft Support
Driver updates for most hardware devices in Windows are automatically downloaded and installed through Windows Update. Windows Update updates drivers for various hardware including network adapters, printers, scanners, and video cards. Drivers updated through Windows Update are normally recent and up to date. However, drivers can also be updated through Device Manager. Drivers updated through ...
May 13, 2025—KB5058379 (OS Builds 19044.5854 and 19045.5854)
For information about Windows update terminology, see the article about the types of Windows updates and the monthly quality update types. For an overview of Windows 10, version 22H2, see its update history page. Note Follow @WindowsUpdate to find out when new content is published to the Windows release health dashboard.