This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law). This article provides detailed information about the breach, the data exposed, and recommended actions to help you stay safe.

Here's how to pay a past-due balance on your account using a Microsoft account balance: Find your past-due subscription on the Services & subscriptions page. The amount past due is shown in red. Select Pay now, and then follow the instructions to pay the balance due.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we’ll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Standard upgrade details.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

How to sign in with a security key. There are different types of security keys that you can use, like a USB key that you plug in to your device or an NFC key that you tap on an NFC reader. Make sure to familiarize yourself with the type of security key you have by reading the instruction manual from the manufacturer.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Getting the most out of Microsoft Rewards. Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.

You can check your Microsoft account balance online or on your Xbox console. For info about adding or removing a payment option for your Xbox subscription, see: Update your billing address and payment options. To view your purchase history, go to:

Create custom signatures that can be automatically added to your email messages. Email signatures can include text, images, your electronic business card, a logo, or even your handwritten signature.