In early 2024, National Public Data, an online background check and fraud prevention service, experienced a significant data breach. This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law).

Applies To. There are many Rewards available to you – from Amazon to Xbox – all from Microsoft. Once you have enough points, eligible rewards will become visible on your Rewards page. Save up for a big item, and spend your points on smaller rewards along the way – however you want to redeem your points, we’re with you.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

Here’s how Xbox Game Pass subscribers can extend their Game Pass subscription benefits to friends and family. At home: Make your primary Xbox (if you have more than one) your home Xbox, which gives anyone who signs in to the console with their profile the ability to use your Game Pass subscription.

If you have problems sending a digital game or subscription to someone as a gift—for example, it won’t send, the person never got it, or they can’t use the code to redeem it—get help here. Note Fortnite V-Bucks, FC Points, and other virtual currencies can’t be sent as gifts. Collapse all.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

See I forgot the account I use with Office. From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.