When you engage with the scammers, they can offer fake solutions for your “problems” and ask for payment in the form of a one-time fee or subscription to a purported support service.

To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore. Once it's set up, you'll be able to browse and install mobile apps from a curated catalogue.

Learn how to set up and run mobile apps on your Windows 11 PC with the Windows Subsystem for Android.

Ask, create, and draft with Copilot, plus your favorite apps and content in one place. Discover what you can do with Microsoft 365 Copilot app. Find the information you need to build, run, and grow your small business with Microsoft 365. Visit Small business help and learning.

Learn what to do if you find charges you don't recognize from Microsoft.

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

After a service request, follow these steps to restore your account info, files, and apps to your Surface.

To get service for a personal Surface device (not a business device), you can send it in to get quality service performed by trusted experts using certified parts.

While setting up the Phone Link app, you'll be prompted to enable access to your phone's messages.