If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

You can view and clear your Microsoft Edge browsing history stored on a single device, across all synced devices, and in the cloud. You may choose to clear your browsing history at any time.

为了确保 Xbox Live Gold 订阅服务的定价反映当地市场行情，Xbox Live Gold 订阅卡只能在购买所在的国家或地区兑换，而不能在其他国家或地区兑换。. 如果需要在线购买 Xbox Live Gold 订阅卡，我们强烈建议从所居住的国家或地区购买，以避免出现潜在的问题。.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

从 2023 年 8 月 15 日开始：我们将发送 Xbox Game Pass Ultimate 代码，以感谢你参与我们的预览计划 （对于主要和辅助成员），具体取决于主帐户持有者的剩余时间，如下表所述。. 你的共享 Friends & Family 订阅必须在 2023 年 8 月 15 日处于活动状态，才符合条件。. 若要 ...

在日本获取 Skype 号码的要求是什么？. 根据日本法规，自 2023 年 6 月 12 日起，当你请求 Skype 号码 在日本，需要通过验证流程才能购买号码。. 完成验证流后，你将获得所选的 Skype 号码。. 以下是下订单后可能发生的情况： 您必须上传身份证 (护照、我的号码卡 ...

Sign in using Microsoft Authenticator. Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

当你尝试兑换在 Xbox One 或 Xbox.com 上购买的数字代码时收到以下错误消息之一：. 兑换其他充值码。. 你尝试兑换的充值码所针对的货币与你的帐户位置不符。. 如果你更改了你的位置，请在“设置”中更新与你的账单帐户相关联的位置。. 此充值码在你所在地区不 ...

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.