If you've been persuaded to download one of these files, just close the file and delete it. If you've already enabled the active content, you'll want to run a full antimalware scan of your computer. How can you spot these scams? Fortunately, these scams are often easy to spot.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Find out how to update your Microsoft account if you’re moving to a new country or region and about the impact of changing regions.

フィッシングメールは、正当に見えるメールですが、実際には個人情報を取得したり、お金を盗んだりしようとするものです。 一部の欺瞞的な電子メールは、安全な送信者からのように見えますが、実際には、あなたを欺くために"なりすまし"ソースアドレスを持っています。 Outlook.comで ...

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.