It would come from one of their real domains, perhaps @nortonlifelock.com. Tip: Some scammers will try to get tricky by using a domain that LOOKS like it could be legitimate, such as @n0rtonlifel0ck.com. The letter "o" has been changed to the number 0, but at a glance you might not notice.

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Learn how you can play Fortnite for free through cloud gaming.

Does this impact both the Xbox 360 and Xbox One versions of Forza Horizon 2, as well as the standalone Forza Horizon 2 Presents Fast & Furious? If I already own Forza Horizon 1 and/or Forza Horizon 2, can I redownload these games after August 22, 2023?

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

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