A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

To review app, game or subscription purchases, track orders, or view and print invoices, sign in to your order history page at account.microsoft.com/billing Open your order history

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

如果在购买订阅或支付逾期未付余额时遇到问题，请先确保已登录到逾期未付的Microsoft帐户。 然后，请尝试以下步骤：

How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard - it may have been someone in your family making an in-app purchase.

获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。