A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Windows 11 Windows 10. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Windows Hello. Windows Hello lets you sign in to your devices, apps, online services, and networks using your face, iris, fingerprint, or a PIN. Even if your Windows device can use Windows Hello biometrics, you don’t have to. If it’s the right choice for you, you can rest assured that the info that identifies your face, iris, or fingerprint ...

Choose the apps that will run when you start your device. Go to Start > Settings > Apps > Startup. Open Startup settings. For any app in the list, select the toggle to set it to On. If you want to change the advanced settings for that app, select the arrow and make changes as desired.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.