If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Add your Outlook.com, Microsoft 365, or Exchange-based email account to your iPhone, iPad, or iPod Touch using Outlook for iOS.

Import photos and videos from an iPhone to PC. Transfer photos from an iPhone to your PC. First, connect your iPhone to a PC with a USB cable that can transfer files. Turn your phone on and unlock it. Your PC can’t find the device if the device is locked.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Set up a Microsoft 365, Exchange, or Outlook email in the iOS Mail app. Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account. Note: If you're on iOS 10, go to Mail > Accounts > Add Account. Select Exchange.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.