A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Provides information for avoiding and reporting Microsoft technical support scams.

Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on the Security basics page so we can work with ...

Learn how to protect your PC, identity, and data from tech support scams.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Messages that have the encrypt-only policy applied can be read directly in new Outlook, Outlook on the web, Outlook for iOS and Android, Outlook for Windows versions 2019 and newer, and Microsoft 365.