For iOS, you'll first need to install TestFlight on your iOS device. You can find it here or in the App Store. Once TestFlight is installed, you can join from your device. You'll then be able to download and install our beta app via TestFlight.

If none of these solutions work, wait 24 hours and then try making the purchase again. If you're still unable to make the purchase, use the Contact us button on the right side of this page for help.

Thanks for your help and hopefully you'll enjoy some of our features before the public receives them! Because we have limited spots, it might take some time for you to get an invitation. But as soon as there are some available, we'll be sending you a message. Was this information helpful?

Find out how to resolve your Xbox purchase error when you’re trying to buy something from the Microsoft Store.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Sign in and visit the Enforcement page. If you're an organiser of an Xbox family group, you can choose the gamertag of the account that you're reviewing under Showing enforcements for. Under Previous or Current you will find “Completed suspensions” and “Active suspensions” for your account or the account that you've selected.

To review app, game or subscription purchases, track orders, or view and print invoices, sign in to your order history page. Select a tab below for your account type. Tip: If you have more than one account, make sure you're signed in to the correct Microsoft account for those purchases.

We are releasing a new Xbox Update Preview to the Delta ring today. Continue reading below to learn all about what's included with this update. Note If you have enabled Keep my console up to date, the update will download and install automatically.

Accessible help and resources to get your Xbox questions answered. If you see error code 0x87E00011 when you try to download content to your Xbox console, try the solution below.

Contact King support in the app or at community.king.com. Use our troubleshooter to help you understand why you have been charged. What is a chargeback? Need more help? Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges.