How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn more about the offences that are related to marketplace theft and solicitation on the Xbox network.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to protect your PC, identity, and data from tech support scams.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

If the following error code appears when attempting to connect an unauthorized accessory to your Xbox console: 0x82d60003

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...