Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Where can I manage my Microsoft 365 subscription?

取得有關 Xbox Game Pass 的常見問題解答，包括方案差異、如何管理訂閱、遊戲可用性、家庭共享、多人遊戲存取及疑難排解提示。

Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.

外部儲存體 如果您的 USB 3.0 外部儲存體容量為 128 GB 以上，就可以用來儲存 Xbox 遊戲和應用程式。或者，也可以使用磁碟機儲存 Xbox 上的音樂、影片及圖片，然後使用 Media Player 應用程式進行播放。

注意 Microsoft Authenticator 無法 支援 PC 或 Mac，因為認證器應用程式是為智慧型手機設計，出於安全考量。 深入了解。 Microsoft 不再支援超過一年的 Authenticator 版本。 請隨時保持裝置更新。 中國用戶應閱讀 如何在中國下載及使用 Microsoft Authenticator。

了解為什麼無法從 Microsoft 帳戶移除付款方式。

Going passwordless is the next generation of account security. Simple, fast, secure. If my account doesn't have a password, how will I sign in? Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes.

了解如何升级或降级 Xbox Game Pass 或 EA play 订阅级别。