How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

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Learn how to protect your PC, identity, and data from tech support scams.

Learn how to identify and open encrypted and protected emails no matter what email client you're using.

Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox account.

了解如何解決嘗試從 Microsoft Store 購物時 Xbox 購買錯誤。