A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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Tips: To see more orders and past purchases, select the Ordered within Past 3 months dropdown. Make sure you sign in with the account you used to make the purchase. If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. If the status of your order is Shipped, check for a Track Shipping link below the status ...

You can use your work or school account to access any apps made available to you through your My Apps portal. Go to the My Account portal. Select My Apps from the menu on the left.

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Synchronization of contacts between your Outlook account and your Apple iPhone or iPod touch requires Apple iTunes. You can configure which items are synchronized during a one-time set up process. After the initial setup, each time that you connect your iPhone or iPod touch to your computer, the changes made on your computer or device are synchronized.

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Learn how to set up your user account for multifactor authentication with Microsoft 365.