Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

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Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.

PC Game Pass 计划允许你访问 Windows 上的一系列高质量电脑游戏。 体验 PC 版 Game Pass 的最佳方式是使用适用于 Windows 的 Xbox 应用，可从 Microsoft Store 或以下位置下载：

Get security info and tips about threat prevention, detection, and troubleshooting. Including tech support scams, phishing, and malware.

Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

激活 Microsoft 365 或非订阅版本的 Office 激活 Microsoft 365 或预安装在新 Windows 设备上的非订阅版本的 Office 激活新 Windows 设备上包含的 Office 购买或产品/服务

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.