If you've been persuaded to download one of these files, just close the file and delete it. If you've already enabled the active content, you'll want to run a full antimalware scan of your computer. How can you spot these scams? Fortunately, these scams are often easy to spot.

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

If you have more than one Microsoft account, and want to switch accounts, select your name or picture at the top right of the browser window. Note that this will log you out of your current account.

Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

Website notifications appear in the lower right corner of your screen and are also displayed in the notification center. When notifications are turned on for a website, they will still appear even if Microsoft Edge is closed.