Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

了解如何在您的行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他優惠碼或優惠。

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换Microsoft/Xbox 礼品卡或其他代码或优惠。

Xbox Support ... Xbox Support

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。