Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

How to stay safe with a genuine Office license. Note: If you already bought genuine Office, but haven't installed it yet, make sure you Uninstall the counterfeit version of Office first. If you already installed genuine Office, uninstall both versions and then reinstall the genuine version.

Check the Xbox services, games, and apps for any service outages.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Windows 11 Windows 10. To help protect your PC and keep it running smoothly, Microsoft recommends only installing apps from the Microsoft Store. You can choose where you can get apps from and if you want to see app recommendations when you try to install an app from outside of the Microsoft Store.