Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Cast to an external display from your Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

If you see a list of Android devices, choose the one you wish to pair with Phone Link to access your favorite apps, respond to texts, make calls, view photos, and more from your PC. Grant permissions on the Link to Windows app on your Android device. You are all set to use Phone Link.

Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Follow the on-screen instructions to enter the sign-in info for your account. If you aren’t sure which email address is the right one to use for signing in, or if you can’t remember your password, go to these resources for help: Find your Microsoft account email address.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Signing in with a passkey is simple, fast, and helps protect you against phishing attacks. Passkeys are supported on desktop and mobile browsers (mobile app support is coming soon). You can use Windows Hello on Windows 10/11 devices to sign into your account with a passkey.

Xbox Game Pass Ultimate includes all Game Pass benefits, including hundreds of high-quality games on console, PC, and cloud. New games are added all the time, including new games on day one. Play with friends on the most advanced multiplayer network, get access to EA Play, Cloud gaming, Perks, and enjoy exclusive member deals and discounts.