You'll need to know your account type, the incoming and outgoing server names, and the SSL and port settings for your email account. You can either contact your email provider or, if you're using a popular email service, you can find these settings in the POP and IMAP email settings for Outlook topic.

If you can sign in. To see self-help answers, or to get support via email, Select Help from the top menu then Help. Enter your question or issue in the Search Help box on the right, and then press Return.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

My messages are missing or disappearing. Change your password in Mail. Mail and Calendar FAQ. This article tells you how to add email accounts to the Mail and Calendar apps so you can start sending and receiving email and creating and managing events.