If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

If you see a list of Android devices, choose the one you wish to pair with Phone Link to access your favorite apps, respond to texts, make calls, view photos, and more from your PC. Grant permissions on the Link to Windows app on your Android device. You are all set to use Phone Link.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Find help and support content for Microsoft Phone Link. Learn time-saving tips and explore how you can use Phone Link to stay productive.

Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.

Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit. When you request a refund, it may take 72 hours to process the request. We'll contact you with updates, or you can check the Refund status tab.