Always check the sender's email address and confirm that it makes sense for the message you've received. 2. To whom it may concern. If they don't know your name, they can't withdraw any funds from your bank account.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.

家庭用户 如果需要有关下载、安装或激活 Windows 或 Office 的帮助、需要技术支持或拥有任何帐户 & 计费相关问题，请选择下面的“获取帮助”按钮。描述你的问题，我们将提供自助服务或将你连接到最合适的支持，其中可能包括聊天或请求呼叫 - 我们将呼叫你，因此你不必等待。

If you don't recognize a charge on your account, click here for guidance on how to investigate it.

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card.

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Step 1: Clear your PC of viruses or malware before you change your password. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system.

了解如何为你和每个家庭组成员管理 Xbox 主机上的在线安全和隐私设置。