Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.

If the following error code appears when attempting to connect an unauthorized accessory to your Xbox console: 0x82d60003

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Check the Xbox services, games, and apps for any service outages.

Signing your email messages with a digital ID helps to prove your identity and prevent message tampering.

Learn how to secure and manage your Xbox family group's online safety and privacy settings effectively.

iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.

This page features a list of common error codes and solutions. Learn how to find your error code quickly.