Before you send in your Xbox device or accessory for service, you'll want to make sure it's properly packed for shipping. This page illustrates the recommended way to pack your product.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Xbox Support ... Xbox Support

What is Teredo? Select games like Forza Horizon 3 and 4 use a networking protocol called Teredo for multiplayer gaming on the Xbox network. Teredo is a networking protocol that's used to establish communications between clients and servers, and to facilitate connectivity between devices behind routers that use network address translation (NAT).

Whenever you do online research with OneNote, you can use OneNote Web Clipper to easily capture, edit, annotate, and share information. It's free to use and it works with most modern web browsers. Install the OneNote Web Clipper add-on Download the OneNote Web Clipper add-on or extension for your browser: Edge Chrome Click the Get button. Follow the on-screen instructions that are displayed ...

Find out how to set up and use the Xbox Wireless Adaptor for Windows, including how to connect the adaptor to your Windows device and pair your controller to the adaptor.

Use Windows Update to automatically get updated and recommended drivers for hardware devices on a Windows device.

Find out about the current Xbox Software License Agreement.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.