Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To:
Microsoft account dashboard
Avoid and report Microsoft technical support scams
Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...
Using product keys with Office - Microsoft Support
If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Microsoft 365 for home, InfoPath 2013
How your PC gaming account relates to your Microsoft Store account
The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.
如何申请 Xbox 数字产品退款 | Xbox Support
若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
Ways to install Windows 11 - Microsoft Support
Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.
Xbox 付款错误消息和代码 | Xbox Support
此错误代码可能表示以下情形之一：. 你的银行未授权你的支付选项（例如，你的信用卡已过期、被冻结或者已被拒绝）。. 请联系你的信用卡公司或银行，确保正在使用的支付选项已激活，具有可用资金，且交易并未因为某些原因而受到阻止。. 如果用于为 Xbox ...
在 Xbox One 或 Xbox.com 上兑换充值码时出现错误 XBOS3004
解决方案 2：更改你的 Xbox One 上的位置. 如果你在设置 Xbox One 后更改位置，则可以通过更改你的位置来兑换充值码。. 按 Xbox 按钮 打开导航页。. 选择“配置文件和系统”>“设置”>“系统”>“语言和位置”。. 选择“位置”，然后将其更改为你的新位置。. 选择 ...
PC 版 Game Pass 常见问题解答 | Xbox Support
在 Windows 10/11 设备上，PC 版 Game Pass 计划中的大多数游戏都支持脱机模式，但请查看游戏的详细信息，以确保游戏支持该模式。. Xbox Game Pass 目录中的游戏支持在电脑脱机状态下畅玩，但是，在至多 30 天后，你需要将电脑重新连接到 Internet 以验证有效订阅 ...